The Nayamode InstantInsight system delivers real-time, location-based, actionable customer insight that can help you protect and build your brand and reputation. Using Microsoft Tags or QR Codes and backed by a proprietary reporting system, the solution is easy to deploy, easily extensible and highly scalable. Map operations, drive employee behavior and results based on instant views of customer satisfaction.
Imagine the possibilities:
- Satisfy unhappy customers by responding instantly to their feedback, rectifying the situation and building customer relationships
- Build a national heatmap to identify issues in real-time by location, creating the right incentives for your customer-facing teams.
- Use trend data from your stores to appropriately allocate resources.
See InstantInsight at work in different scenarios.